--> Billing Terms & Conditions - Vista Stars - Personalized gifts for the loved ones

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Billing Terms & Conditions

Definitions

  • Sellerrefers to the website owner – the person to whom the order for the purchase has been given.
  • Buyer refers to the person or organization placing the order.
  • Goods or services refers to the product(s) for which the buyer has placed an order for with the seller.

Payment

All payments are due upon completion of the order. If a payment is not received or the payment method is declined the order will not be placed on the products and no items will be shipped. The buyer forfeits the ownership of any items due to non-payment. We accept most major credit cards including Visa, Mastercard, Discover, and American Express. We also accept PayPal as a form of payment.

Shipping Policies

Shipping will be paid for by the buyer in the amount calculated by the seller at the time of purchase. If an item is lost during shipping, the total cost of the item including shipping will be refunded to the buyer by the seller. Shipping costs may increase if shipping internationally or on rush orders. Additional shipping will be charged for orders shipped outside of the USA.

Refund/Return Policy

Items are entitled to be refunded or returned if the buyer notifies the seller within 7 days of the date of receiving. The buyer must contact the seller by email: support@vistastars.com or through the customer account page on the website where a return can be processed. Shipping charges incurred for returned merchandise is the responsibility of the buyer.

Please see our return policy for more detailed information: Return & Refund Policy

Cancellation

An order may be canceled within 2 hours of purchase.

Complaints

Any complaints about items or the seller should be submitted to our support team. Please email support@vistastars.com. There is no guarantee of a resolution. Each case will be looked at individually and the seller will be in contact.

Legalities

These billing terms and conditions are subject to change.

Your use of this website and placement of an order indicates you are in agreement with these billing terms and conditions.